‘Free’ ebooks: what are the implications?

After my post last week about the ludicrously low prices that are being charged for ebooks, I decided to try something. I put one of my novels – the first one, ‘A Good Liar’ – onto a four day free offer, starting on April 23rd, which happened to be my birthday. (Considering my qualms about this method of book promotion, you might call it an ‘unhappy birthday to me’. ) Ever open-minded, I wanted to see what would happen in both the short-term and as a possible more lasting consequence.

I’ve just checked the figures on my KDP dashboard and 97 free ebook copies of ‘A Good Liar’ have been downloaded in the past two days, 72 on day 1 and 25 yesterday. Will the downward trend will continue over the next two days? Apart from listing the offer, I did nothing more to publicise it. I assume that Kindle have a list of freebies that tight-fisted readers trawl through. It only takes seconds to click and costs them nothing, but then what? Do they actually read the book, or check the first page or two and discard those that don’t appeal?

By the weekend I’ll know the total number of downloads. What I will not know is how many, if any, of these free books were read. I could check the Amazon reviews, but very few readers actually bother to submit anything. I could check hits on the website, or sales of the other books in the series – all of which are still listed at the ‘normal’ price of around £4 – £5. I’d be surprised if a freeloader was prepared to pay that for a book, unless they were so enamoured of the story that they simply had to read on, and that would be great.

My curiosity is piqued. Maybe I should try another experiment, temporarily reducing the cost of one of my books to 99p, to see if that makes the same difference. I could use it as part of the promotion campaign for the new book, which is due in early June. That book will handled by Fahrenheit Press, who have the ebook rights to my crime novels. I’ll be interested to see what their fairly idiosyncratic approach to promotion does to raise reader awareness.

I’ve done ‘loss leaders’ before: in my previous life as an international education consultant I did work ‘pro bono’ sometimes, just to introduce myself to a new client, confident that ‘work generates work’ and that more jobs would follow, and they always did. With book sales I’m less confident that a free offer will produce a lasting effect. That could be because my books are not as good as the contribution I made as a consultant, although I do get a gratifying amount of positive feedback. Or maybe as a relative novice,  I just don’t understand how book selling really works.

Fortunately, I don’t expect or need to make a living from writing and publishing my own books, in paperback as well as ebook formats. But I don’t expect to make a loss either. I work hard at my writing and want readers to enjoy the result. I find and pay good people with expertise to edit, typeset, proofread, design the covers and print my books. All those paperback production costs need to be covered, and that depends on the delicate balance of sales and pricing. Conversion to ebook is relatively cheap, but I still don’t want to undervalue the work that goes into my novel, in what ever format. There’s the dilemma.

 

Are eBook prices far too low?

I had an interesting exchange recently with an indie publisher who’s been in the trade for many years and seen it all. This is what he said on the issue of eBook prices. “Things are tough for every indie publisher – readers seem to have decided that the price point for eBooks is 0.99 or free and as you know there are very small margins involved at that level”. Oh yes, the margins are very small indeed.

Self-publishing writers like me are attracted to eBooks for all sorts of reasons. The upfront costs are minimal compared with publishing ‘real’ books; you don’t have to decide how many to produce, balancing unit costs and the risk of coping with unsold stock; and there are no issues around storage. Cheap and easy, or so it appears.

But, if you want to produce an ebook to an acceptable standard, you may want help with editing, and proofreading, and the cover. All those need to be paid for, and the costs will far outweigh the cost of conversion to eBook format. And if you want people to buy your book, in whatever format, you will need to publicise and promote it. Any potential reader first needs to know that your book exists, and believe that they want to spend some money on it. Promotion takes effort and energy and can be frustrating, as you realise that ‘professional’ reviews are unachievable, the market is saturated, local media don’t care that much, and advertising is expensive.

The promotional strategy that takes least effort is simply to lower the price, and here’s where the problem starts that all of us are currently facing. If a sufficient proportion authors are prepared to sell their work for £1 or $1, or even give it away to manipulate the ‘best-seller’ lists, how can we then persuade readers to pay a proper price, for a product that represents many many hours or work? It makes no sense to under-price, and thereby under-value, a book. It cheapens the writing process, and makes me – for one – feel like a mug.

 

If selling for these ludicrous prices were a rarity, and a temporary way to attract buyers, fair enough. But the ‘bargain’ price has now become the ‘standard’ price and the value of our work as writers appears to be permanently debased.

I would love to increase my ebook sales, but right now I’m simply not prepared to reduce the price to less than a cup of tea. Am I being foolish? Maybe, but I value my self-respect.

Does proof-reading flatten language?

Of course, the question is facile: it’s not as black and white as that. So let’s pick apart the proof-reading stage of the publishing process, just to see what it contributes and where problems can arise.

First off, doing without proof-reading is a mistake. Nothing irritates a reader and or embarrasses a writer more than published text containing missing words, incorrect or unclosed speech marks, upper case/lower case mistakes, or whatever the obvious transgression might be. Having said that, something seems to depend on the reader. While some readers spot everything, and usually tell you so, others seem not to notice at all.

As an ex-educator with a very picky grammar school education, I’m unbearably fussy about punctuation, or I least I thought I was until a recent experience with a professional proof-reader. My ‘rules’ seem to be based on what I’d learned at school and not updated since, and I was unprepared for the technical approach to writing that my proof-reader friend was keen on. And from what I read about current approaches to ‘grammar’ in English primary schools, it looks like today’s children are getting a bellyful of these ‘rules’ which are then tested: enough to put them off writing confidently for a long time.

I have had a very unfortunate experience with proof-reading, which I’m keen not to repeat. My first three books fared well, or relatively well, with very few errors being spotted during that first nervous check when they came back from the printers. Maybe we got complacent, even sloppy. When the fourth book arrived, something had gone badly wrong. I spotted one or two mistakes in a casual flick through, but then the careful readers’ feedback started. At first it was a general complaint about the number of errors, and then after a routine library talk a woman handed me a list of the errors she had spotted and kindly written out for me. My stomach turned when I glanced at the list of shame. For days I could hardly bear to look at it. Then one morning after a miserable night worrying about it, I sat in bed with the list, a copy of the book and a highlighter pen and marked up every single one. It took a while. In my distress I managed to get highlighter on my duvet covet and it has proved impossible to get rid of, reminding me of the miserable business every time the duvet cover appears on my bed.

The colleagues who had helped me with the errant book’s publication were duly informed and were as puzzled as me. How had this happened? We still can’t explain: it was as if the penultimate uncorrected proofs had been sent for printing by mistake. The ebook version of the book was corrected immediately, which was a relief, but I couldn’t afford to scrap the printed paperbacks and redo them. Mercifully, two years on, the stocks of the first edition are almost exhausted now and we can correct the mistakes before the reprint.

No need to convince me of the essential need for proof-reading. The conventions of the written form need to be visible in the text, to make the reader’s life bearable. But…are all these conventions set in stone? Some renowned authors have chosen to ignore them completely, but we can’t all be James Joyce.

Here’s my question: does the style and intensity of proof-reading vary according to genre? What’s acceptable – and required – in an academic paper maybe just too much for a work of fiction. And what’s appropriate to ‘literary fiction’, where writing style is the first concern, may feel wrong in a plot-driven crime story. Even within a story, the level of technical accuracy in a descriptive paragraph will and should be quite different than in dialogue, where people simply don’t speak in full balanced sentences with semi-colons and sub-clauses and all the rest.

Here’s my advice: when you’re working with a new proof-reader, ask for a few sample pages before he/she starts work in earnest. Be prepared for a discussion about the level of correction that could be deemed essential and what is a matter of choice and style. It’s your book, and you call the shots, but obviously you’ll listen to advice from a professionally trained person, even if sometimes you choose to ignore it. I’m sure that some proof-readers yearn to be editors even after the editing stage is officially over, but that could lead to all sorts of confusion and frustration. You – the author – may have to arbitrate and mediate. It’s your name on the cover, and you carry the can.

Back to the original question: can proof-reading flatten language? Yes, potentially it can, by applying ‘rules’ too heavily and inappropriately. If that’s not what you want, make sure you discuss the process with your proof-reader and find an acceptable compromise. “She who pays the piper calls the tune.”